AN OPEN LETTER TO ALL OUR LOYAL CUSTOMERS
AN OPEN LETTER TO ALL OUR LOYAL CUSTOMERS
After a year and a half of dealing with unprecedented business interruptions of Covid lockdowns, restrictions & isolations, our industry continues tobe seriously challenged by the effects of both the pandemic and Brexit, particularly when it comes to the availability of suitable staff.
In order to maintain our standards until we can satisfactorily remedy this situation from Monday 13th September we are serving at Millsy's until 3pm only and then closing for the evening service everyday until further notice.
We envisage this being less than a couple of weeks and will of course keep you fully informed.
Our partner restaurant Street will remain open everydayfrom 3pm Monday to Thursday and12noon Friday to Sunday, servingboth in our restaurant and alsointo The Royal Oak next door.
The Royal Oak will open at the earlier time of 3pm Monday to Thursday, and from 12noon on Friday, Saturday, and Sunday.
It would really help us if you know anyone looking for work please ask them to email their CV to firstname.lastname@example.org or message us on Facebook. We are looking for kitchen staff of all levels, bar staff and waiting staff. Full training will be given where required.
Thank you for your continued supportduring these difficult times.
FREQUENTLY ASKED QUESTIONS
How many guests can I book for?
Our bookings system sits a maximum of six guests. For any larger booking enquiries, please contact us directly so we can advise you.
How long can I stay at my table?
Our standard duration for pre-booked tables is two hours. If your table is not being reused after your booking we may be able to extend your time at the table on the day, at the discretion of the management.
However with limited capacity and a high level of demand there is a limit of one booking per person, back-to-back bookings will be contacted and unfortunately cancelled.
When is the restaurant open?
Our restaurant upstairs will currently be open on Friday & Saturday nights, with bookings available between 5 - 8pm.
Do you accept cash?
We do accept cash payments. Employees will wash or sanitise their hands after all cash transactions.
Can I book a table in the front garden outside?
Our outdoor tables are kept exclusively on a first-come-first-serve basis, so if available when you visit we will be able to seat you outside.
How long will you hold tables for?
If you are running late please let us know as soon as possible.
The maximum time we can guarantee to hold your table is for fifteen minutes, after this time if we have not been contacted then your table may be given away to any walk-ins.
WE LOOK FORWARD TO WELCOMING YOU SAFELY
Your welfare and that of our staff is paramount. We will continue to concentrate our staff's time on maintaining our high levels of hygiene, service and customer experience.
In order to protect everybody we ask that our customers continue to act responsibly and make the safe decisions when visiting us.
By booking with us you confirm that the members of your group are not showing any symptoms of COVID-19, are not living in a household or support bubble with someone who has symptoms, and are not currently being advised to self-isolate by the NHS.
Thank you again for your continued support, we look forward to welcoming you back soon.
CURRENT BOOKING GUIDELINES
The top area of our cafe bar has now returned to the traditional first come first serve service style, so feel free to simply walk in on the day for your table.
We do hold a few tables in the lower section for reservations, so if you're looking for a dining table for breakfast/lunch (9am-2.30pm) or dinner (5.30pm-8.30pm), then please feel free to use the booking system on this page.
Please note that once these tables are fully booked the remainder of the bar is for walk-ins only and we are unable to accept any bookings for the remaining tables in advance.
For a table just for coffees / drinks, please simply walk in.
If you would like to enquire about reserving a drinks only table for a large party or special occasion, use our contact form and we'll be in touch soon.
Download: COVID-19 Risk Assessment for Millsy's Cafe Bar Ltd.pdf